Terms of Service — ARQISE | Digital Presence Architecture
Terms of Service
Effective Date: June 1, 2026 · Last Updated: June 2, 2026
In plain language: These terms govern our working relationship. We deliver what we promise. You pay at agreed milestones. Both parties act with respect and professionalism. If something goes wrong, we talk about it. Disputes are resolved through arbitration, not litigation.
1. Agreement to Terms
By accessing arqise.com, booking a consultation, or engaging ARQISE for services, you ("Client," "you," "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use our website or services.
These Terms constitute a legally binding agreement between you and ARQISE ("we," "us," "our"), operated by Muhammad Ali ("The Weaver"). Any separate Service Agreement or Statement of Work signed between the parties will supplement these Terms; in the event of conflict, the signed Service Agreement prevails.
Acceptance by Onboarding: By completing the onboarding process — including signing a Service Agreement, making an initial payment, or granting access to platforms and credentials — the Client confirms that they have read, understood, and accepted these Terms of Service in full.
2. Definitions
"ARQISE" — The digital presence consultancy operated by Muhammad Ali, providing services under the ARQISE brand.
"The Weaver" — Muhammad Ali, the lead strategist and operator of ARQISE.
"Team" — The ARQISE team of specialists, including designers, developers, marketers, and project managers, who operate under the direction of the Weaver. All team members have signed Non-Disclosure Agreements (NDAs) and confidentiality agreements.
"Client" — The individual or firm engaging ARQISE for services.
"Services" — All digital presence consulting, website design, SEO, branding, social media management, and related services provided by ARQISE.
"Deliverables" — The specific outputs produced during an engagement.
"Service Agreement" — A separate signed document detailing scope, timeline, pricing, and deliverables.
"Milestone" — A defined project stage at which payment is due and specific deliverables are presented.
"Tools" — The free browser-based tools available at arqise.com/tools/, including the Revenue Leak Calculator, Meta Tag Generator, Email Signature Generator, Brand Palette Builder, Business Name Generator, Google Business Profile Checker, Social Media Bio Generator, and Law Firm Website Checklist.
3. Services
ARQISE provides digital presence consulting services to professional services firms and SMEs, including but not limited to:
Website design and development (WordPress, custom builds)
Brand identity design (logo, color palette, typography, guidelines)
LinkedIn profile and company page optimization
Social media setup, branding, and managed content
Google Business Profile optimization
Content creation (blog posts, case studies, copywriting)
Email marketing setup and management
Digital presence auditing and strategic consulting
The specific scope is defined in the Service Agreement. Services not explicitly listed are not included.
4. Engagement Process
Discovery Call — A free 30-minute consultation to assess needs and determine fit.
Proposal & Service Agreement — Written proposal detailing scope, timeline, deliverables, and pricing.
Agreement Signing & Initial Payment — Both parties sign; Client pays initial milestone.
Execution — ARQISE delivers according to timeline and milestones.
Review & Handover — Client reviews, provides feedback, receives all assets and credentials.
No work begins until the Service Agreement is signed and initial payment received.
5. Pricing & Payment
5.1 Pricing
All prices are listed on arqise.com and/or in the Service Agreement. Prices are quoted in USD unless otherwise specified.
5.2 Milestone-Based Billing
Milestone 1 (Start): 50% of project total — due upon signing
Milestone 2 (Mid-Project): 30% — due upon staging delivery
Milestone 3 (Launch): 20% — due upon final delivery
5.3 Payment Methods
Payments are accepted via bank transfer, online payment, or other methods agreed upon in writing. The Client is responsible for any transaction fees.
5.4 Late Payments
Invoices are due within 7 days. If not received within 14 days, ARQISE may pause work. A late fee of 1.5% per month may apply.
5.5 External Costs Not Included
The project pricing quoted in all ARQISE packages (Foundation, Growth, Dominance, and Custom) covers ARQISE's professional service fees only. The following costs are not included in any package price and will be charged separately as needed:
Domain registration and renewal (e.g. GoDaddy, Namecheap, Cloudflare)
Web hosting (e.g. Hostinger, SiteGround, Cloudways, WP Engine)
Third-party software subscriptions required for the project (e.g. Mailchimp, SEMrush, Ahrefs, Canva Pro)
Paid tool and AI subscriptions used by ARQISE during the project
Stock photography, fonts, or media licenses
Google Ads, LinkedIn Ads, or other paid advertising budgets
SSL certificates (if not included with hosting)
These external costs will be discussed and agreed upon during onboarding. The budget for external tools and subscriptions will be decided upfront and adjusted as the project progresses based on the Client's evolving needs.
5.6 Tools & Software Used by ARQISE
ARQISE prioritizes free and open-source tools wherever possible. However, certain core tools used by ARQISE are paid and essential to delivering professional-grade results. These include but are not limited to:
Claude AI (Anthropic) — AI-assisted content, strategy, and development
Antigravity — Design and creative tools
Notion — Project management and client collaboration
Loom — Video walkthroughs and client updates
Other professional tools — as required by the specific project scope
If the Client or their firm has existing paid tools, subscriptions, or software licenses that are relevant to the engagement, the Client agrees to grant ARQISE temporary access for the duration of the project. Access will be revoked or credentials deleted within 7 days of project handover.
Technical Disclaimer: ARQISE is not responsible for technical errors, downtime, data loss, or service interruptions caused by third-party platforms, hosting providers, domain registrars, or software tools — whether free or paid, client-provided or ARQISE-selected. ARQISE will make every reasonable effort to resolve issues promptly but cannot guarantee the performance or availability of third-party services.
5.7 ARQISE Custom Package Builder
ARQISE offers a Custom Package Builder system (arqise.com/custom-package) that allows prospective clients to configure a tailored scope of services, select tools and preferences, and receive an instant pricing proposal with market comparison. By using the Custom Package Builder:
The generated proposal is an estimate based on the selections made. Final scope and pricing are confirmed during onboarding and formalized in a signed Service Agreement.
The Custom Package Builder is a proprietary system developed by ARQISE. Access is granted to clients and prospective clients for the purpose of scoping engagements only.
Generated proposal codes (e.g. A-101-SMITHLLP-20260601) are for reference only and do not constitute a binding contract.
Market comparison prices are based on ARQISE's research of industry averages and may vary by region, provider, and scope.
Timeline estimates are calculated based on the selected scope. Rush delivery is available at an additional 25% fee for accelerated timelines.
5.8 Referral Codes & Discounts
The Custom Package Builder includes an optional referral code field. If a prospective client has received a referral code from ARQISE or an existing client, they may enter it during the package configuration process. Referral discounts are not applied automatically — they are verified and applied by the ARQISE team after the proposal is reviewed. Invalid or expired referral codes will not result in a discount.
5.9 Custom Package Engagement Process
To initiate a project using the Custom Package Builder, the following process must be followed:
Generate and download the PDF proposal from the Custom Package Builder
Within 3–4 business days, you will receive a single confirmation email from founder@arqise.com containing the finalized package, timeline, pricing, and invoice
First milestone payment — the project officially begins once the first draft payment is received
Security Notice: Only accept or exchange project information, invoices, and credentials through business@arqise.com or founder@arqise.com. ARQISE will never request payment or sensitive information from any other email address, social media DM, or third-party platform. If you receive a communication claiming to be from ARQISE from any other source, do not respond and report it to business@arqise.com.
5.10 Custom Package Builder — Data Privacy
The Custom Package Builder runs entirely in the user's browser. ARQISE does not save, store, transmit, or have access to any data entered into the system. All calculations, pricing, and PDF generation occur client-side using JavaScript. When you close the page, all data is permanently deleted from your browser's memory.
It is the prospective client's responsibility to manually download the PDF proposal and send it to ARQISE via the channels specified in Section 5.9. The original PDF serves as your proof of selections. The ARQISE team will verify all details, and any discrepancies between the PDF and the signed Service Agreement will be resolved in favor of the signed Service Agreement.
You never pay for work that hasn't been delivered. If a milestone is not met to standard, we revise at no additional cost.
5A. ARQISE Client Portal
5A.1 Overview
ARQISE provides a secure Client Portal for managing active engagements. The Portal offers project tracking, milestone management, deliverable sharing, and team communication. By accessing the Portal, you agree to the terms in this section.
5A.2 Accounts & Access
Portal accounts are created exclusively by ARQISE. There is no self-registration.
You are responsible for maintaining the confidentiality of your login credentials. Do not share them with anyone.
Access is role-based — you can only view and interact with data relevant to your assigned role and project.
5A.3 Conduct
Do not share login credentials with any person
Do not save, export, or copy Portal data without explicit written permission from ARQISE
Do not contact project parties independently — all project communication must go through the Portal or designated ARQISE channels
Do not attempt to access other users' accounts, other projects, or data outside your assigned role
5A.4 Account Management
ARQISE reserves the right to restrict, suspend, or terminate any Portal account for violations of these Terms, misconduct, or for any reason related to project security. Affected users will be notified and may contact business@arqise.com for inquiries.
5A.5 Project Completion
Upon project completion, ARQISE may generate a Project Closeout document summarizing the engagement, deliverables, and payment status. This document forms part of the official project record.
5A.6 Data & Privacy
Portal data handling is governed by our Privacy Policy. All data is stored securely with role-based access controls.
Important: The ARQISE Client Portal is a professional project management tool. All users must use it responsibly and in accordance with these Terms. Misuse may result in account restriction and engagement termination.
6. Client Responsibilities
Provide accurate and complete information during intake
Provide access to platforms and credentials within agreed timeframe
Review deliverables and provide feedback within 48 hours
Attend scheduled calls or provide 24-hour notice for rescheduling
Ensure content and materials provided are owned or properly licensed
Designate a single point of contact
Make milestone payments on time
Client delays may extend the project timeline.
7. Intellectual Property
7.1 Client Ownership
Upon full payment, the Client receives full ownership of all custom deliverables: website code, design files, content, logo, brand assets, social templates, and all handover files.
7.2 ARQISE Retains
Proprietary frameworks — PAM™, CGI™, Revenue Leak Audit™, Digital Gravity Model™, Deployment Sprint™, Trust Velocity Engine™. Licensed for use within the Client's engagement only.
Internal tools, templates, and processes
Portfolio rights — unless Client requests confidentiality in writing
7.3 Third-Party Licenses
Licensing terms for third-party assets are documented in the handover.
7.4 Pre-Payment
Until full payment is received, all deliverables remain ARQISE property.
8. Confidentiality
Both parties agree to treat all non-public information as confidential. This includes business strategy, financial data, login credentials, client lists, and proprietary methods.
All ARQISE team members have signed individual NDAs and are bound by the same confidentiality obligations. Client data is shared with team members only on a need-to-know basis.
Confidentiality obligations survive termination for 2 years. Exceptions: publicly available information, independently developed, or legally required disclosure.
9. Revisions & Scope Changes
9.1 Included
Each milestone includes up to 2 rounds of revisions at no additional cost within original scope.
9.2 Additional
Revisions beyond included rounds or materially changing scope may incur additional fees (approved before charges).
9.3 Scope Changes
Changes to scope require a written Change Order signed by both parties.
10. Project Timelines
Foundation: 15 days
Growth: 30 days
Dominance: 60 days
Custom: As specified in Service Agreement
Timelines assume timely Client participation. ARQISE-caused delays will include a revised timeline and, where appropriate, a goodwill credit.
11. Cancellation & Refunds
11.1 Client Cancellation
Before work begins: Full refund minus $100 administrative fee
After Milestone 1: Non-refundable. Completed work delivered.
ARQISE may terminate if: Client fails to pay within 14 days, Client is unresponsive for 14+ days, Client engages in abusive behavior, or Client requests illegal/unethical services. All completed work delivered and pre-paid undelivered milestones refunded.
If a deliverable doesn't meet agreed specifications, we revise at no cost until it does.
12. Warranties & Disclaimers
12.1 We Warrant
Professional skill and care
Deliverables conform to specifications
Custom work is original
No malware or malicious code
12.2 We Do NOT Guarantee
Specific rankings, traffic, or lead volumes
Revenue increases or business outcomes
Third-party platform changes
Case study results are specific to individual engagements and are not guarantees of future performance.
13. Limitation of Liability
ARQISE's total liability shall not exceed the total amount paid under the applicable Service Agreement. ARQISE shall not be liable for indirect, incidental, special, consequential, or punitive damages.
14. Indemnification
The Client agrees to indemnify and hold harmless ARQISE, Muhammad Ali, and any team members, contractors, or agents from claims arising from: Client-provided content that infringes IP rights, Client's violation of laws, or Client's breach of these Terms.
15. Dispute Resolution
15.1 Good Faith Negotiation
Both parties first attempt direct resolution. 30 days to reach agreement.
15.2 Mediation
If negotiation fails, non-binding mediation. Costs shared equally.
15.3 Arbitration
If mediation fails, binding arbitration. Decision is final.
15.4 Jurisdiction
If arbitration not applicable, courts of Lahore, Pakistan, unless otherwise agreed.
16. Governing Law
Governed by laws of Pakistan. For international clients, the Service Agreement may specify alternative governing law.
17. Use of Website & Tools
By using arqise.com, you agree to: use for lawful purposes only, not attempt unauthorized access, not copy or redistribute content, not use automated tools (scrapers, bots), and not submit false information.
17.1 Free Tools & Diagnostic
ARQISE provides free browser-based tools at arqise.com/tools/ and a Digital Presence Diagnostic at arqise.com/diagnostic/. By using any of these, you acknowledge:
All tools run entirely in your browser. No data is collected, transmitted, or stored by ARQISE.
Results — including scores, estimates, meta tags, signatures, palettes, names, bios, and checklist scores — are suggestions based on algorithms and benchmarks, not professional advice.
ARQISE's proprietary frameworks referenced in the tools are ARQISE intellectual property.
You may not copy, reproduce, reverse-engineer, or redistribute any tool or its underlying logic.
Tools pages may display third-party advertisements (Google AdSense). ARQISE is not responsible for ad content.
Covered tools: Digital Presence Diagnostic, Revenue Leak Calculator, Meta Tag Generator, Email Signature Generator, Brand Palette Builder, Business Name Generator, Google Business Profile Checker, Social Media Bio Generator, and Law Firm Website Checklist.
18. Termination
Either party may terminate per Section 11. These Terms remain in effect as long as you use arqise.com or have an active engagement. Surviving sections: IP (7), Confidentiality (8), Liability (13), Indemnification (14), Disputes (15).
19. Force Majeure
Neither party liable for delays due to circumstances beyond reasonable control. If persisting 30+ days, either party may terminate. Client receives completed work and refund for undelivered milestones.
20. Modifications
ARQISE may update these Terms. Changes will not apply retroactively to active engagements under a signed Service Agreement.
21. Severability
If any provision is found invalid, remaining provisions remain in full force. Invalid provision replaced with one reflecting original intent.
22. Entire Agreement
These Terms, together with our Privacy Policy and any signed Service Agreement, constitute the entire agreement. They supersede all prior communications.